Product Owner

Company Profile:

Ocuco Limited is a leading software solutions provider in the eyecare industry, dedicated to helping eyecare professionals streamline their operations and provide exceptional patient care. With a global presence and a focus on innovation, Ocuco has built a reputation for delivering cutting-edge technology and outstanding customer service.

Job Description:

Ocuco is offering an exciting opportunity for a Product Owner to join one of our Software Development teams in our HQ in Dublin. The Product Owner is accountable for maximising the value delivered by the Scrum Team by translating customer needs, regulatory requirements, and strategic objectives into clear, prioritised product increments. The role requires strong execution discipline, clarity of thinking, and the ability to reduce ambiguity so the team can deliver predictable, high-quality increments. The products Ocuco develops and supports are used by thousands of eyecare sites worldwide. Ocuco uses the Scaled Agile Framework within its Global Software Development Department. This is a superb opportunity for a skilled professional who has a proven interest in technology and the ability to translate business needs into effective software solutions.

Responsibilities:

• Own and maintain a prioritised product backlog aligned with Product Manager direction.
• Ensure backlog items are refined and ready for sprint planning, with clear user stories and acceptance criteria aligned with the Definition of Done.
• Ensure functional and non-functional requirements (security, performance, compliance, scalability) are clearly defined.
• Work closely with customers, market experts, and internal stakeholders to understand workflows, regulatory requirements, and commercial drivers, using customer feedback, analytics, and operational metrics to inform backlog prioritisation.
• Collaborate with Project Management, Scrum Masters, and Professional Services to ensure coordinated delivery and smooth transition to live environments.
• Work closely with the Scrum Team to clarify scope, remove ambiguity, and ensure backlog items are sufficiently defined before development begins, protecting sprint commitments and delivery predictability.
• Hand over and train our PSD team and customers in the new functionality developed by the team. Attend customer sites where necessary, particularly during early stages of new feature delivery.
• Represent customer and business priorities within the Scrum Team while balancing technical feasibility and delivery constraints.
• Work on B2C/eCommerce products and collaborate with teams responsible for related CMS and digital platform applications.
• Own and manage API-driven product requirements and third-party integrations, ensuring clear definition of integration scope and acceptance criteria.
• Leverage AI tools to accelerate user story writing, customer-facing documentation, and prototype development in collaboration with the Design team ahead of refinement sessions.
• Define and track product KPIs; use product analytics tools to measure feature adoption, performance, and delivery impact.

The successful candidate must have:

• A degree in Computer Science, Information Systems, or a similar qualification
• 3 - 5 years of experience as a Product Owner, Agile Business Analyst, or similar role in an Agile software delivery environment.
• Experience operating within regulated or enterprise software environments, with awareness of GDPR, HIPAA.
• Excellent business and technical analytical skills are essential, with the ability to manage ambiguity and navigate to clear outcomes
• Excellent communication skills and the ability to work as part of a multi-location, multi-cultural and multi-time zone team
• Experience working on B2C eCommerce websites/applications.
• Familiarity with SAFe (Scaled Agile Framework) or similar scaled agile methodology, including PI Planning.
• Experience managing API-driven products and third-party integrations.
• Fluency in verbal and written English. An additional language would be an asset
• Ability to escalate issues appropriately and work across management levels to resolve conflicts.
• Demonstrable interest and initiative in developing within a growing international company

The ideal candidate will also have:

• Experience managing global product rollouts, including localisation, multi-currency, and regional compliance considerations.
• Experience owning customer go-live processes, hypercare periods, and post-launch adoption tracking.
• Product Owner certification such as CSPO (Certified Scrum Product Owner), PSPO (Professional Scrum Product Owner), or SAFe Product Owner/Product Manager (POPM)
• Familiarity with AI productivity tools used in product development workflows.
• Ability to understand customer needs and identify underlying or emerging requirements.
• Strong emotional intelligence with the ability to overcome challenges
• Ability to work effectively in a dynamic and evolving environment
• Willingness and ability to travel to customer sites in Europe and North America