We’re looking for an experienced and commercially minded National Account Manager to take ownership of key retail accounts and help drive the next phase of Big Potato’s growth. This is a hands-on role for someone who thrives on responsibility, builds strong retailer relationships, and loves turning great products into great results. You’ll manage a portfolio of major UK retailers suchas Waterstones, John Lewis, B&M, The Range and Waitrose, owning the full commercial relationship from strategy through to execution.
● Own and manage national retail accounts, acting as the primary point of contact
● Take full P&L responsibility for assigned accounts, ensuring profitable growth
● Lead forecasting, budgeting and demand planning, working closely with internal teams
● Develop and execute strategic account plans aligned with overall business objectives
● Negotiate trading terms, promotions, ranging and distribution
● Work cross-functionally with Marketing, Supply Chain and Finance to deliver best-in-class execution
● Attend and represent Big Potato Games at trade shows, buyer meetings and industry events
● Analyse sales data and market trends to identify risks and opportunities
● Maintain accurate reporting with strong attention to detail
About You
● Proven experience as a National Account Manager or Key Account Manager
● Direct experience working with UK retailers such as Waterstones, John Lewis, B&M, The Range and/or Waitrose
● Background in the Toys, Games or Gifting industry is strongly preferred
● Strong commercial acumen with experience owning full P&L responsibility
● Confident in forecasting, strategic planning and data-led decision making
● Excellent communication and negotiation skills
● Comfortable working as part of a collaborative team, while also demonstrating autonomy, ownership and initiative
● Highly organised with exceptional attention to detail
● Willingness to travel and attend trade shows as required
Why Join Big Potato Games?
● Work with a fast-growing, creative and ambitious company
● Have real ownership and impact on the business
● Be part of a supportive, passionate team that values ideas and initiative
● Work with products that are genuinely fun (and loved by customers)
We’re committed to building a team that reflects a wide variety of backgrounds and perspectives, and we encourage applications from underrepresented groups.
4 days week Monday to Thursday
Annual Bonus Scheme
Employee Benefits Trust Scheme
£500 holiday bonus & lots of free board games
Bupa Healthcare plus Employee Assistance Programme - Counseling
Discounted gym memberships
Monthly yoga
Casual dress
Company events
Cycle to work scheme
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