HRO(People Development Specialist)-MT
GenpactReady to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Management Trainee— People Development Specialist
Role Purpose
Execute People Development activities including LMS administration, e learning creation, training coordination, apprentice program support and reporting. Ensure accurate learning records and a high quality participant experience.
Responsibilities
1. LMS Administration and Reporting\: Add/manage courses and classes in LMS; run standard and ad hoc LMS reports on learning history, learning plans and overdue trainings; support international data collection and audit requests.
2. Training Coordination\: Manage registrations, instructor coordination, participant communications and post processing for leadership and professional skills trainings; support hotel bookings and event logistics. Review and clarify learning assignments, curricula and learning visibility for learners
3. Apprentice Program Support\: Update apprentice training plans; process apprenticeship tickets and prepare KPI reports linked to WKO data.
4. Language and Dual Program Support\: Coordinate language training providers, update ServiceNow/SharePoint content and support dual master student onboarding and A1 form requests.
5. Knowledge Base and Ticket Handling\: Maintain KBAs, update HRNow articles and handle People Development tickets; escalate complex issues. Analyse complex or recurring learning system issues and coordinate resolution with external system experts where required
6. Monitor feedback\: Monitor learner feedback and recurring issues to identify opportunities for improving learning processes, communication and usability, contributing to a consistent and user-friendly learning experience
7. Stakeholder Coordination\: Liaise with HR Business Partners, Finance, LMS experts, country representatives, and internal learning admins
Systems Used SAP SuccessFactors LMS; HR Suite, ServiceNow; SharePoint; M365; Reporting Centre; Excel; wko.at; Förderportal
Qualifications we seek in you!
Minimum Qualifications
Minimum Requirements:
• Bachelor’s degree in HR, Operations, Management or a related field.
• Advanced proficiency in LMS, HRMS software and reporting tools.
• Strong preference for candidates with European experience.
• Willingness to work 5 days from office in client specific shift.
Preferred Qualifications/ Skills
• Certification in HR management / HR operations / LMS administration.
• Experience in LMS such as SAP SuccessFactors is preferred.
• Familiarity with enterprise service management tools is preferred.
Key Skills and Attributes\:
• Leadership and team management skills.
• Analytical mindset with attention to detail.
• Strong communication and stakeholder management abilities.
Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters\: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.