HR Operations and Delivery Analyst I

Job Track Description:

• Requires relevant expertise in a professional, sales, or technical area through formal education.
• Performs technical-based activities.
• Contributes to and manages projects.
• Uses deductive reasoning to solve problems and make recommendations.
• Interfaces with and influences key stakeholders.
• Leverages previous knowledge and expertise to achieve results.
• Ability to complete work self-guided.
• College or university degree required or the equivalent work experience providing exposure to fundamental theories and concepts.

General Profile

• Performs routine assignments.
• Develops skills by performing structured work assignments.
• Uses existing procedures to solve routine or standard problems.
• Receives instruction, guidance, and direction from others.

Functional Knowledge

• Requires a conceptual understanding of theories, practices, and procedures. 

Business Expertise

• Applies general knowledge of business developed through education or prior experience.

Impact

• Has a limited impact on own work team.
• Follows standardized procedures and practices to achieve objectives and meet deadlines.

Leadership

• No supervisory responsibilities.
• Responsible for developing technical contributions.

Problem Solving

• Uses existing procedures to solve standard problems.
• Examines information and standard practices to make judgments.

Interpersonal Skills

• Exchanges information and ideas effectively and checks for understanding.

Responsibility Statements

• Guides and directs on HR programs and procedures.
• Ensures the accuracy and integrity of HR data by conducting routine audit tests.
• Prepares documentation for the HR knowledge database.
• Resolves problems, finding the root cause of issues to provide accurate answers and facilitate solutions.
• Coordinates services with the HRIS, human resource functions, and employee relations programs to ensure compliance.
• Compiles issue logs/complaints and provides feedback on HR policy, processes, and programs.
• Identifies process improvements.
• Performs other duties as assigned.
• Complies with all policies and standards.