A leading player in the Media, Fashion and Talent Acquisition sector that provides staffing and recruitment solutions for retail, fashion, media and contact-centre businesses. We hire and deploy high-volume sales and BPO workforces across India and are building a strong on-site HR function to scale operations and improve employee experience.
Primary title: HR ( BPO and Sales Hiring)
Location: India (On-site)
Role & Responsibilities
- Own end-to-end recruitment for BPO and field sales roles: define JD, source, screen, and close candidates to meet monthly hiring targets.
- Manage onboarding and induction processes to ensure new hires achieve time-to-productivity targets and compliance with mandatory checks.
- Administer HRMS for employee records, attendance, shift rosters, and leave management; drive process improvements and system adoption.
- Partner with operations and sales managers to implement performance management, coaching interventions, and corrective actions for frontline teams.
- Help build a Sales Team through relevlant hiring of candidates.
Skills & Qualifications
- Must-Have
- Recruitment
- BPO Hiring
- Sales Hiring
- HRMS
- Preferred
- HR Analytics
- Sourcing
- Performance Management Systems
Benefits & Culture Highlights
- Opportunity to build and scale HR processes in a fast-moving, on-site operations environment.
- Collaborative, delivery-focused culture with visible impact on recruiting and retention metrics.
- Hands-on role with cross-functional exposure to operations, finance, and leadership.
