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Customer Service Representative for a Medical Supplies Store in the US (Home Based Full Time)

Virtual Coworker Remote Full-time 27 days ago
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• Handle inbound\/outbound customer calls.
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• Provide accurate status and assist in problem resolution.
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• Work closely with team to ensure all calls are answered in a timely manner
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• Excellent verbal and written communication skills
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• Work with personal information and maintain patient confidentiality.
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• Handle other duties assigned by management
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• Proficiency in computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Excellent verbal and written communication skills
• Quiet workspace with little to no background noise
• Ability to multitask, prioritize, and manage time efficiently
• Strong Self\-motivation and self\-direction; ability to work without constant supervision
• Ability to analyze problems and strategize for better solutions
• Team player attitude: open to feedback, direction, and correction"},{"fieldLabel":"Home Office Requirements","uitype":110,"value":"Please only apply for this role if you have the following home office requirements:

· Perfectly working headset and webcam
· Stable internet connection of at least 25 Mbps ~ 50 Mbps
· Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift

Only applicants meeting the strict criteria above will be contacted."},{"fieldLabel":"Connect With Us","uitype":110,"value":"https:\/\/virtualcoworker.com.ph
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