We are seeking a reliable and detail oriented Customer Service Representative / Data Entry professional to support daily business operations. This role involves assisting customers, managing information, and ensuring accurate data entry into company systems. The ideal candidate is organized, responsive, and able to work efficiently in a fast paced environment.
Responsibilities
Respond to customer inquiries through phone, email, or live chat
Provide accurate information about products, services, and orders
Enter and update customer information in company databases
Process orders, applications, and service requests
Maintain accurate records of customer interactions and transactions
Resolve basic customer issues and escalate complex cases when necessary
Review data for accuracy and correct errors when needed
Assist with general administrative and office tasks
Requirements
Previous experience in customer service, administrative support, or data entry is preferred
Strong typing and computer skills
Attention to detail and ability to manage multiple tasks
Good written and verbal communication skills
Ability to work independently and as part of a team
Basic knowledge of Microsoft Office or similar software
